MENU
   
Welcome!! Register or Login

    Job details


Emploi: Customer service medewerker:Randstad

Job description:

Customer service medewerker

13-6-2019 beerse

vous pouvez faire glisser l'écran de gauche à droite pour voir les jobs utilisez les flèches de votre clavier ( and ) pour voir les différents jobs

description de l'entreprise

VOOR JANSSEN-CILAG, ONDERDEEL VAN JOHNSON EN JOHNSON CAMPUS BEERSE, ZIJN WIJ OP ZOEK NAAR: description de la fonction

The Customer Service Center (CSC) is the 1st point of contact for all customers (internal & external) with questions and complaints about the products and services. The key objective of the CSC is to provide fast, accurate, and high quality information to our customers and patients, to maintain and increase customer satisfaction and to contribute to positive business results.

The Customer Service Center is seeking a front office employee with a passion for customers.

Tasks:
- Your focus on patient & customer enables you to deal with questions from customers in the Benelux;
- In a structured way you are able to handle the complete order to invoice process (order taking, complaint handling, etc.). Your technical insight helps you to deal with different processes and systems;
- Due to your knowledge and integrity you are capable of detecting and follow-up on Adverse Events and Product Quality Complaints;
- To enable correct follow-up and handling of customer requests you thoroughly understand the processes and pharmaceutical legislation applicable in the Benelux;
- Your excellent communication expertise help you to connect and collaborate closely with different departments and internal/external stakeholders;
- Your efficiency is key to help you optimize existing processes and define new opportunities.

vos atouts

- Bachelor degree and being interested in the medical world and legislation;
- Knowledge of the healthcare environment and systems in the Benelux;
- Knowledge of Janssen products is a plus;
- Customer orientation and focus;
- Able to understand and translate customer needs into concrete solutions;
- Excellent communication expertise (Dutch/French/English);
- Knowledge of SAP is a plus;
- Good knowledge of Microsoft Office and IT-literate.

sommaire

fonction
   . inbound / outbound (m/f)

type de job
   . temps plein

type contrat
   . jobs temporaires

secteur
   . Comptable et juridique

référence
   . DUORS-1088881
informations de contact
inhouse_1248@randstad.be
014/ 60 71 13

 

informations de contact
inhouse_1248@randstad.be
014/ 60 71 13

Skills:

Job Category: Customer Service [ View All Customer Service Jobs ]
Language requirements:
Employment type:
Salary: Unspecified
Degree: Unspecified
Experience (year): Unspecified
Job Location: beerse, Ander
Address: beerse
Company Type Employer
Post Date: 06/13/2019 / Viewed 7 times
Contact Information
Company: Randstad
Contact Email: inhouse_1248@randstad.be


Apply Online

Job Category:
Job Location:   
Enter Keywords (e.g. Consultant, IT):