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Offre d'emploi: Service Desk Collaborator:SOA People Sa/Nv

Job description:

SOA People Sa/Nv

Service Desk Collaborator

   » Wavre
   » Contrat fixe à durée indéterminée
   » Plein temps


To support our growth, we want to strengthen the team by recruiting a  Service Desk Collaborator.

Job description

   » Customer support coordination contact for SAP Application Management
   » everyday follow-up and administration of open requests from customers
   » Support management in reporting on our service desk activities
   » Plan repetitive preventive maintenance actions
   » Administration of users and user rights in multiple systems
   » Execution of standardized tasks in SAP
   » Assist in execution and follow-up of support improvement actions
   » Administrative follow-up of Service Desk operations and invoicing
   » Check completeness of time registrations
   » Follow the invoicing process
   » Handle exceptions (credit notes, errors in registration ?)


   » Strong service orientation and team player
   » Dynamic and motivated
   » Good communicator in English, Dutch and French: writing, reading and speaking.
   » Affinity for working with computers (user level)
   » Proficient in (Outlook) mail and MS office in general (Word, Excel, Powerpoint, Sharepoint, Skype for Business, Teams)
   » practice with service desk tools is an advantage
   » practice with SAP (as an end-user, administrator or consultant) is an advantage
   » practice with application management, ITIL and the functioning of a service desk is a distinct advantage
   » Disciplined execution of administrative tasks is mandatory
   » capability to quickly lgain new processes and tools

We offer you

   » A unique opportunity to grow and to lgain the ins and outs of a SAP Application Management Service Desk and the connected ITIL processes, a skill set much in demand in today?s market.
   » An office-hours job from our Belgian main location in Wavre; spot assignments to other locations in Mechelen or Ghent are possible.
   » On-the-job training plan to acquire needed technical and organizational expertise
   » A company laptop
   » An enthusiastic professional challenge in a fast growing company today in the top 5 SAP partners in Europe


Click on the "Apply now"  in order to send your resume and cover letter.

Voir sur la carte


SOA People Sa/Nv
Avenue Einstein 6, 1300 Wavre, Belgique



Job Category: Customer Service [ View All Customer Service Jobs ]
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Employment type:
Salary: Unspecified
Degree: Unspecified
Experience (year): Unspecified
Job Location: Ander
Company Type Employer
Post Date: 09/23/2018 / Viewed 16 times
Contact Information
Company: SOA People Sa/Nv

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